About HMIS

HMIS is the Homeless Management Information System. Each Continuum of Care (CoC) is required by the US Department of Housing and Urban Development (HUD) to collect and report out on defined data elements regarding persons served through local homeless service systems and programs. This data is entered into a Homeless Management Information System (HMIS). In North Carolina, three CoCs use the same system called HMIS@NCCEH that pulls anonymous, de-duplicated reports for insights into homelessness in our community. HMIS@NCCEH is governed by an Advisory Board. More information can be found here.

If your agency wants to join HMIS for the Durham, NC Balance of State, or Orange CoCs, check out our Guide for New Agencies and use this New Agency Form!

Already have access? Login here: wscs.wellsky.com/hmisncceh

Outcomes Focused
We never take our eye off the ultimate goal to end homelessness and drive towards the 30-day HEARTH goal

Client Centered
We honor our common humanity and remember that every number has a face and every face has a name

Excellence
We understand that data is only as strong as our confidence in it. That's why we strive for high data quality by analyzing data for accuracy, completeness, timeliness, validity, and integrity

Data Integration
We believe that data should play a significant role for change at every level: the CoC, the agency, and the program

Partnership
As part of a coalition, we believe the best problem solving occurs together, with honesty and a commitment to find the right solution

Communication
We understand that is the key to our relationship. Our commitment is to deliver clear, accurate and timely information, including ongoing opportunities for feedback

System Administrator Support

• Team of System Administrators acting as your HMIS Lead Agency
• Provide all admin functions & liaison with WellSky
• Engaged and knowledgeable about your community

Data Utilization & Reporting

• Data Analysis working with System Administrators Support federal reports (APRs, CAPERs, LSA, PIT/HIC, etc.)
• Meet federal reporting deadlines
• Measure performance and data quality
• Ensure that agencies and CoC staff understand the numbers for your community

Community Empowerment

• Support community-wide processes such as coordinated assessment/intake
• Tailored training to meet your local needs
• Strengthen data quality
• Support development of CoC policies
• Use of data for system design

Access

HMIS@NCCEH New Agency Form
If your agency wants to join HMIS for the Durham, NC Balance of State, or Orange CoCs, please complete this form with basic information. Use this form if your agency is new to HMIS! Want more information about the process to join HMIS? Check out our Guide for New Agencies.

HMIS@NCCEH New Project Form
If your agency is already HMIS Participating and needs a new HMIS Project built, use this form to let the Data Center know.

HMIS@NCCEH New License Request Form
If your agency wants to add staff to your HMIS projects, use this form to give us the basic information we need to guide them through training. Agency Administrators and Executive/Program Directors should submit on your agency's behalf.

• This is a new form for 2023. Please make sure to review all of the questions and provide as much information as possible.
  

HMIS@NCCEH License Inactivation/Removal Request Form
If your agency no longer needs a license for a user, please use this form to alert Data Center Staff. Only Agency Administrators and Excutive/Program Directors should submit this form.

NCCEH Client Merge Request Form

If your agency believes there are duplicate clients in the system, please use this form to request a client merge from Data Center Staff.

Reports

Data Center Report Request Form
If you can't find a report in HMIS or you know you need a custom report, give us the basic details by submitting this form. Then we can evaluate if it's possible, and how long it will take us to complete your request.

Training

Data Center Training Request Form
Our staff is ready and eager to support you with additional training after your initial process to access HMIS to refresh your knowledge or learn something new! Please submit this form to request training for you or your colleagues on HMIS. *Note - Data Center staff need at least five of your staff to RSVP in order to visit your agency in person.

Data Center Training Feedback
The Data Center hosts trainings for the CoCs in HMIS@NCCEH, specific agencies, and for users. If you have recently attended an HMIS Training by the Data Center, we encourage you to share your feedback to improve future offerings!

Updates

HMIS@NCCEH Bed & Unit Inventory Update Form
If your project's capacity to serve clients overnight changes at any point throughout the year, use this form to make sure the change is reflected in HMIS. This helps us keep your inventory and utilization accurate all year round!

HMIS@NCCEH Coordinating Group Update Form
Data collected and entered into HMIS@NCCEH is shared with local partners outside of HMIS for coordination of services. This is called a Coordinating Group in the HMIS Release of Information. Submit this form to alert the Data Center when your agency has a new or inactive partner and promote transparency with clients!

HMIS@NCCEH Secure SSN Updates
Social Security Numbers (SSN) are locked down in HMIS to to meet HUD collection requires while maintaining client privacy. Use your CoC's copy of the encrypted Excel form and follow the instructions on the first tab.

• Durham CoC
• NC Balance of State CoC
• Orange CoC

Feedback

General Feedback Survey
The Data Center wants to hear your feedback and suggestions for improvement. If you have ideas on how we can support you better, please let us know!